Researching anything with a user
Helping clients answer questions

Los Angeles - Chicago - New York - Beijing



Dell Microsoft EMC Verizon
Roxio Project 202  Obopay Corel
 McAfee Symantec Synaptics Wifi Alliance
LogLogic Norton Music Match Adobe
. . .




Server Cabling/Labeling (P=20)
Competitive Evaluation Eye Tracking (P=40)
Mobile Payment Usability Test (P=18)
Home Page
3d Garage Designer
Heuristic Evaluation
Printer Mgmt Usability Test (P=12)
Mobile Workstation Evaluation (P=24)
Session Setup
Backlit Keyboard Evaluation (P=30)
Remote Design Evaluation (P=18)
Design Alternatives
Media Player Usability Test (P=12)


Usability Testing

  • One-on-One, Lab, Remote, Unmoderated, Field, Guerilla
  • Paper, Prototype, Beta, Validation

Heuristic Evaluation

  • When quick turnaround is needed, this expert review provides effective insights and keeps the budget low

Card Sorts

  • Open, Closed, Tree, Taxonomy, Information Architecture


  • Fast, cheap or good  --  Pick two

Ethnography and Contextual inquiries

  • In situ observation and interviews

Persona Development

  • Give your user types background stories, so your team will empathize more with them when designing

Focus groups

  • When done the right way it isn't marketing 
  • Using small groups and/or software we limit the noisy one in the group

Eye tracking

  • Expensive equipment and large numbers of participants needed to get valid data  
  • If you've got the budget, we have the skills


Based in Los Angeles, California, UX Research Consulting is a research focused UX consultancy. We support all types of clients, from small startups to large multinational corporations, with short-term project based studies to long-term strategy engagements.

Marc has been a user experience consultant for over 20 years, primarily doing research, but also with extensive experience in managing and leading information architecture, design and prototyping projects for a variety of clients.

He has successfully lead and delivered hundreds of research projects, working one-on-one with thousands of users.